SMS & Text Message Policy

1. Program Description

TIV Advancements, LLC operates an SMS text messaging program for the sole purpose of communicating with homeowners who have submitted a property inquiry through our website or otherwise consented to receive text messages from us.

Program Name: TIV Advancements Property Inquiry Program
Operated by: TIV Advancements, LLC
Purpose: To communicate with potential property sellers about their cash offer inquiry
Message Types: Transactional and follow-up messages related to property inquiries only

2. How You Consent to Receive Text Messages

We only send text messages to people who have explicitly opted in. Opt-in happens in one of the following ways:

• Website Form: You submitted a property inquiry form on our website and checked the box stating you agree to receive SMS communications from TIV Advancements
• Verbal Consent: During a phone call, you verbally agreed to receive follow-up text messages from us and confirmed your mobile number
• Texting Us First: You initiated contact by sending a text message to our business number

We never add anyone to our text list without their explicit consent. Consent is never assumed, implied, or purchased from a third-party list.

Consent Is Not Required to Work With Us

Opting in to text messages is entirely optional. You can receive a cash offer, negotiate, and close a deal with us without ever consenting to text messages. Declining text message consent will not affect your offer or our service to you in any way.

3. What Types of Messages We Send

All messages we send are directly related to your property inquiry. Examples of the types of messages you may receive include:

• Confirmation that we received your property inquiry
• Notification that your cash offer is ready for review
• Follow-up messages if we have not been able to reach you by phone
• Scheduling a property walkthrough or phone call
• Answering questions you have sent us
• Updates on the status of your offer or closing timeline

We will never send you promotional messages unrelated to your property, marketing blasts, or messages on behalf of third parties.

4. Message Frequency

Message frequency varies based on where you are in the process. In general:

• You may receive 1–3 messages per week during an active inquiry
• Once an offer is made and you are deciding, we will respect your space and not over-message you
• After a deal closes or you decline our offer, messages will stop unless you reach back out

We are a small team — not a spam machine. You will not be bombarded with daily texts.

5. Message & Data Rates

Standard message and data rates may apply to text messages you send and receive. These charges are determined by your mobile carrier and your specific phone plan. TIV Advancements does not charge you any fees for receiving our text messages.

If you are unsure about your carrier's rates for SMS, contact your mobile carrier directly.

6. How to Opt Out (Stop Receiving Texts)

You can opt out of text messages from us at any time, immediately, using any of these methods:

You may also opt out by:

• Calling us directly at (501) 819-2341 and asking to be removed
• Emailing us at info@tivadvancements.com with your phone number and a request to stop texts

After opting out, you will receive no further text messages from us. If you change your mind later and want to re-enroll, you can text START to our number or submit a new property inquiry and re-check the consent box.

7. How We Protect Your Phone Number

We take the security of your phone number seriously. Here is what we commit to:

• We never sell, rent, or share your phone number with outside marketing companies or data brokers
• Your number is only used to contact you about your property inquiry with us
• We store phone numbers securely in our CRM platform, which uses industry-standard data security practices
• We maintain a suppression list of opted-out numbers to ensure people who have said STOP are never re-added without their active consent
• We do not use your phone number for any purpose other than what is described in this policy

8. Compliance with Applicable Laws

Our text messaging program is designed and operated in full compliance with:

Law / Regulation	How We Comply
Telephone Consumer Protection Act (TCPA)	We only contact individuals who have provided prior express written consent, we honor all opt-out requests immediately, and we do not use auto-dialers to send unsolicited messages.
CAN-SPAM Act	All messages clearly identify ing Capital Group as the sender, include opt-out instructions, and are not deceptive or misleading.
A2P 10DLC (Application-to-Person 10-Digit Long Code)	Our SMS campaign is registered with The Campaign Registry (TCR) through our SMS platform provider. Our phone number is registered for legitimate business messaging, ensuring reliable message delivery.
CTIA Guidelines	We follow all CTIA Messaging Principles and Best Practices, including clear opt-in, immediate opt-out processing, program description in opt-in language, and no message content that is illegal or harmful.

9. A2P Registration — What It Means for You

You may see the term "A2P 10DLC" referenced in connection with our text messages. Here is what that means in plain English:

A2P stands for "Application-to-Person." It is a federal registration system that requires businesses to register their phone numbers and text message campaigns with a national registry before texting customers. The purpose is to eliminate spam and scam texts so that legitimate business messages actually reach you.

Because TIV Advancements is registered through A2P 10DLC:

• Our texts are less likely to be blocked or filtered by your carrier
• You can verify that messages from our number are from a registered, legitimate business
• We are accountable to the carriers and the registry for how we use text messaging

10. Supported Carriers

Our text messaging program works with all major U.S. carriers, including but not limited to:

• AT&T
• T-Mobile / Sprint
• Verizon Wireless
• US Cellular
• Cricket Wireless
• Boost Mobile
• Metro by T-Mobile

Carrier availability may vary. Message and data rates set by your carrier apply regardless of whether your carrier appears on this list.

11. Changes to This Policy

We may update this SMS Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. If the changes materially affect how we contact you, we will attempt to notify you directly. Continued use of our services after changes are posted constitutes acceptance of the updated policy.