Privacy Policy

1. Who We Are

TIV Advancements, LLC ("TIV Advancements," "we," "us," or "our") is a real estate investment company based in Little Rock, Arkansas. We purchase residential properties directly from homeowners throughout the Arkansas area.

This Privacy Policy applies to our website located at [yourwebsite.com] and any communications you have with us through this website, by phone, or by text message.

If you have any questions about this policy, you can reach us at:

2. What Information We Collect

We only collect information that is necessary to help us make you a cash offer on your property and communicate with you about it. Here is a breakdown of everything we may collect:

Information You Give Us Directly

• Your name — so we know who we're talking to
• Phone number — so we can call or text you about your property
• Email address — so we can follow up in writing
• Property address — the home you're looking to sell
• Your selling situation — e.g., foreclosure, inherited property, divorce — only what you choose to share with us
• Any other information you voluntarily provide in messages or conversations with us

Information Collected Automatically

When you visit our website, basic technical data is automatically collected. This is standard practice across the internet and is used only to understand how our site is performing:

• IP address — your general location (city/region level only)
• Browser type and version — e.g., Chrome, Safari
• Pages you visit on our site and how long you spend on them
• How you arrived at our site — e.g., Google search, Facebook ad
• Device type — mobile or desktop

This data is collected through cookies and analytics tools. It does not identify you personally.

What We Do NOT Collect

• We do not collect Social Security numbers, government IDs, or financial account numbers through this website
• We do not collect payment or credit card information through this website
• We do not knowingly collect information from anyone under the age of 18

3. How We Use Your Information

We use your information for one primary purpose: to make you a cash offer on your property and follow up on that conversation. More specifically, we use it to:

• Contact you by phone, text, or email about your property inquiry
• Research your property to prepare a fair cash offer
• Answer your questions and communicate throughout the process
• Send follow-up messages if we haven't heard back from you (only if you consented to texts)
• Improve our website and understand how people find us
• Comply with our legal obligations

We do not use your information for unrelated marketing, and we do not sell your information to advertisers or data brokers.

4. Who We Share Your Information With

We do not sell, rent, or trade your personal information. Period. The only limited situations where your information may be shared with another party are:

• Service providers we work with — such as our CRM software, email platform, or SMS platform. These providers only use your data to perform services for us, not for their own marketing. They are bound by confidentiality agreements.
• Title companies or closing attorneys — if you accept our offer and we move toward closing, we will share the minimum necessary information with the title company or closing attorney handling the transaction.
• Legal requirements — if we are legally required to disclose your information by a court order, subpoena, or law enforcement request, we will comply with that legal obligation.
• Business transfer — if TIV Advancements is ever sold or merged with another company, your information may be transferred as part of that transaction. If this happens, we will notify you.

We do not share your information with any third party for their independent marketing purposes.

5. Text Message (SMS) Communications

If you provided your phone number and checked the consent box on our form, you agreed to receive SMS text messages from us regarding your property inquiry. This section explains exactly how that works.

• We will only text you about your property — not for unrelated promotions
• You can opt out at any time by replying STOP to any text message we send you
• After replying STOP, you will receive one final confirmation message and we will remove you from our list immediately
• Reply HELP to any of our texts for assistance
• Standard message and data rates from your carrier may apply
• We never share your phone number with outside marketing companies

For full details, see our SMS / Text Message Policy.

6. Cookies

Cookies are small files that websites store on your browser. They help us understand how people use our site so we can improve it. Here is what we use cookies for:

• Analytics — understanding how visitors move through our site (e.g., Google Analytics)
• Performance — making the site load faster for you
• Advertising — if we run retargeting ads (e.g., Facebook), a cookie may be used to show you our ads on other platforms after you visit our site

You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using our website or submitting a property inquiry.

7. How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, loss, or misuse, including:

• Using HTTPS (encrypted connections) on our website
• Limiting access to your information to only team members who need it to do their jobs
• Using reputable, secure third-party platforms for storing and communicating your data

That said, no method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

8. How Long We Keep Your Information

We retain your personal information for as long as is necessary to fulfill the purposes described in this policy, or as required by law. In practical terms:

• If we close a deal together, we keep transaction records for a minimum of 7 years as required by real estate and tax laws
• If you submitted an inquiry but we never closed a deal, we may keep your information for up to 3 years for follow-up and business records
• If you opt out of SMS messages, we immediately remove you from active messaging lists but may retain your name in a suppression list so we know not to contact you again

You may request deletion of your information at any time (see Section 9 below).

9. Your Rights

Regardless of where you live, you have the following rights regarding your personal information:

• Right to Access — You can ask us what personal information we have about you, and we will provide it
• Right to Correction — If any information we have about you is incorrect, you can ask us to fix it
• Right to Deletion — You can ask us to delete your personal information. We will honor this unless we are legally required to keep it (e.g., closed transaction records)
• Right to Opt Out of Communications — You can ask us to stop calling, texting, or emailing you at any time
• Right to Know About Sales — We do not sell your data, but if you want written confirmation of that, just ask

To exercise any of these rights, contact us at info@tivadvancements.com or call us at (501) 819-2341. We will respond within 30 days.

10. Children's Privacy

Our website is not directed at anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a child under 18 has submitted information through our site, please contact us immediately and we will delete it.

11. Links to Other Websites

Our website may contain links to external websites (such as Google Maps or social media profiles). This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies before providing any information to them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

For significant changes that affect your rights, we will make a reasonable effort to notify you directly (e.g., by email or a notice on our website).